Wikis and Content Management -more confusion or the end of confusion?
On a typical workday, quarter of the team is chasing documents down, one quarter is furiously working to making sure version control guidelines are being followed while preparing for the status meeting, one quarter is passing outdated versions of the same documents out and the final "smart" quarter is quietly following the new revolution in business !! Document management is a nightmare in most organizations. No one is quite sure of the most current version, people who are working on a particular section take a break, meeting notes are stored on someone's PC, hard drives crash, intranets are not updated and on and on. Most organizations do have some sort of content management solution in place, but nothing seems to work. Either the solution in place is too technical for employees to use or the solution is too simplistic to offer anything of value. Often, the solution is not a true solution at all, because it is not available outside the company domain to work on. In such ...